Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our site. By using our services, you accept these practices.

Information We Collect

We collect only essential data needed to address your requests and improve our site. This includes:

• Contact details such as name, email, and phone when you reach out to us or submit a form.
• Household information only if it’s relevant to your query, such as asset amounts and household size.
• Site usage data, like pages viewed, via cookies or analytics to improve your experience.
• Any feedback or suggestions you provide through our forms or contact email.

How We Use Your Information

We use your information solely to respond to your queries, provide resources, improve our services, and for site analytics.

• Respond to requests for budgeting advice, resources, or support.
• Maintain and improve our site, tailoring content for South African families.
• Send only necessary updates about your queries or resources.
• Comply with legal requirements under South African privacy laws.

Legal Basis for Data Use

Your data is only processed legally under South African law.

We process personal data for the sole purpose of fulfilling your requests or as required by law, and never share for unrelated purposes.

How We Share Information

We do not sell or disclose your data, except as outlined below:

• Data may be shared with trusted site service providers only to maintain or improve the platform securely.
• Legal authorities may receive your information only when required by law.
• Partners receive data only as needed for site operation, never for marketing or unrelated use.

Data Security

Your privacy and safety matter. We use technical and organisational measures to protect your information from misuse, loss, or unauthorised access. Despite our efforts, no method is completely secure and risks remain, though we strive for reasonable industry safeguards.

Your Rights

You can access, correct, or ask us to erase your personal information.

• Request a copy of the data held about you at any time.
• Ask for corrections if your data is inaccurate or incomplete.
• Request deletion of your personal data when no longer needed.
• Object to processing or request restricted use, where legally applicable.

Cookies and Tracking

We use cookies to make the website work properly and to gather anonymised usage statistics for improvement. You can modify browser settings to limit cookies as you wish.

Read our Cookie Policy Read our Cookie Policy

Contact Us

If you have privacy concerns or need to correct your data, please reach out using the details below.

Changes to This Policy

We may update this policy from time to time. Please check here for changes. The date below indicates the latest revision.